.Portfolio .Marketing & Sales .CRM
Love and know your customers and keep in touch.
Customer relationship management (CRM) should be a core business source of all companies. Because a powerful CRM ensures the consistent and long-term orientation of your company towards your customers and the systematic and constant communication with them.
Retaining existing customers is many times cheaper than acquiring a new customer.
Because only a satisfied customer is a good customer. A returning customer is a very good customer - and if they tell their friends about it and use it to promote you, they are the best customer. Word of mouth advertising - this multiplier effect is the cheapest advertising ever.
Whether with a value-added program, a Facebook post, a mailing or a newsletter - this is not about advertising as an end in itself, but about knowing your customers - knowing what they need - and ultimately increasing the sale of your products with personal and individualized communication .
We support you in the selection and implementation of CRM systems, concepts, measures and data maintenance.